Frequently asked questions

Can I buy without an account? You can browse products and add them to your cart without an account, but completing checkout requires signing in.

Can I buy a single piece? No — Tashkelty is wholesale only. Each product page shows its selling unit (carton or pack), the pieces inside it and the minimum order.

Why does my order arrive in more than one shipment? Items may be prepared at different warehouses, so they arrive as separate shipments, each with its own tracking number on your order page.

Which payment methods are available? Cash on delivery, and instant transfer via Vodafone Cash & InstaPay with an instant transfer discount upon attaching the receipt screenshot.

How do I track my order? You can follow the order status from the "My orders" page in your account, and we may also contact you by WhatsApp or phone when needed.